What We Do
With over 60 years of experience, NWA is an industry leader in providing third party benefit administration for both medical and retirement benefits. We service over 800,000 participants and administer one of the largest pension retirement funds in the world.
How We Work
Collaborative Environment.
We take a team approach with an ongoing, committed focus on process improvement and innovation.
Development Culture.
You will find challenging and rewarding work, and development opportunities to progress your career.
Customer Focused.
Providing exceptional customer service is our mission and we’ve never lost a customer due to service issues.
Diverse and Inclusive.
As an equal opportunity employer, we treat all employees with respect, recognizing each for their unique contributions.
Our Benefits
As an administrator of employee benefits, we truly understand how important they are in providing a sense of stability and security for working families.
Paid Time Off
- Holidays
- Sick
- Vacation
Health
- Medical, Dental and Vision
- Flexible Spending Account
- Life and Disability
Other Benefits (Varies by Location)
- Dependent Care Savings Account
- Gym Membership Discount
- Retirement Plan
- Tuition Reimbursement
- Transportation
Corporate Goals
CLIENT SATISFACTION
Provide exceptional service with a focus on client retention and member satisfaction in every interaction and on every task performed.
CONTINUOUS IMPROVEMENT
Demonstrate continuous improvement in the quality and efficiency of our work. Just okay is never good enough.
GROWTH
Prepare for reasonable business growth--never at the expense of our existing clients.