Explore your future with us!

Something for every candidate at every stage of their career.

Current Openings

Do What Matters.

Helping people get the benefits they’ve earned.

Current Openings

Work-Life Balance.

Providing flexible work schedules, transportation benefits, close to home.

Current Openings

What We Do

With over 60 years of experience, NWA is an industry leader in providing third party benefit administration for both medical and retirement benefits. We service over 800,000 participants and administer one of the largest pension retirement funds in the world.

How We Work

Our Benefits

As an administrator of employee benefits, we truly understand how important they are in providing a sense of stability and security for working families.

Paid Time Off

  • Holidays
  • Sick
  • Vacation

Health

  • Medical, Dental and Vision
  • Flexible Spending Account
  • Life and Disability

Other Benefits (Varies by Location)

  • Dependent Care Savings Account
  • Gym Membership Discount
  • Retirement Plan
  • Tuition Reimbursement
  • Transportation
 

Corporate Goals

CLIENT SATISFACTION

Provide exceptional service with a focus on client retention and member satisfaction in every interaction and on every task performed.

CONTINUOUS IMPROVEMENT

Demonstrate continuous improvement in the quality and efficiency of our work. Just okay is never good enough.

GROWTH

Prepare for reasonable business growth--never at the expense of our existing clients.

What do you find rewarding in your work at NWA?

Building relationships. Anyone I interact with is a customer, whether it be participants, co-workers, or vendors.

Chemise A. Auditor

Helping participants make their retirement process go smoothly.

Adrian M. Pension Interviewer

Ensuring our participants receive that pension they worked hard for. Also, discovering additional benefits they didn’t know they were eligible for is a bonus.

Gianni A. Claims Analyst III

My leaders really listen to suggestions, and we work as a team. I have opportunities to grow and develop professionally.

Jeri N. Health & Welfare Auditor

I really enjoy coaching, mentoring and problem solving.

Ben S. Supervisor, Pension Service

I absolutely love seeing the lightbulb moment when someone else gains understanding and then feels confident to tackle a challenge. Its addictive.

Carolyn N. Trainer

Everything! With the diversified nature of my job, I have the opportunity to support associates at all levels of the company. I like helping people and have them know they are important.

Roslyn M. Administrative Assistant

Learning and mastering systems and then teaching others.

Asa A. Supervisor, Trust Accounting

I get to see firsthand how valuable, effective, and appreciated my soft skills are. My job is highly technical, but I also use my interpersonal skills to be happy at work.

Damen J. Network Administrator II

I am fortunate to be part of a team that identifies and implements solutions. This allows us to be creative and leverage our teams’ diverse skills and experiences to positively impact our members.

Michael Z. Manager, QCG App Support & Testing

Guiding families in obtaining benefits that they are entitled to and need.

Tiarra H. Assistant Manager, Pension Service

I really enjoy working with people who are happy to retire after many years on the job.

Felix C. Client Liaison

My knowledge helps our clients navigate complex processes. It’s rewarding to reduce stress in the appeals process. Collaborating with Trustees to benefit their members.

Kate C. Account Executive

Watching people evolve and succeed is empowering and rewarding. Working together interdepartmentally, many locations but one team.

LaTeisha M. Supervisor - Client Service Center

When I know I help others, not just the participants, but my teammates too.

Ditas S. Accounting Clerk